Purchase Software on Steam
Technical Support
Purchase Glasses
Early birds save big as our software evolves!
Developer's Page
Early birds save big as our software evolves!
FREQUENTLY ASKED QUESTIONS:
1. Question: Where should I apply the included felt stickers for my glasses?
* Answer: The felt stickers should be placed on the front side of your glasses, specifically around the eye holes that face the camera. These stickers are essential for camera tracking purposes. For detailed instructions, you can refer to the included instruction sheet. Please avoid sticking them on the back of the glasses, as they are not intended to act as cushions.
2. Question: How can I toggle the 3D spatial effects on and off?
* Answer: With 3DI enabled software running, simply put on the glasses while in front of your webcam to turn on the effects. In the unlikely event they get stuck in an incorrect mode hold down the Control key (usually labeled "Ctrl" on your keyboard) while pressing the T key. Think of it as "Toggle" to remember the keys: Ctrl for Control and T for Toggle.
3. Question: Why doesn't my demo software switch from 3D spatial mode?
* Answer: The demo software is designed specifically to showcase and test the 3D spatial effects. It does not include the functionality to switch modes. In real, non-demo games, you will have the ability to switch modes as desired.
4. Question: How can I check if my camera is functioning correctly?
* Answer: To test your camera, download free IP Camera Viewer software. Before using the camera to track the glasses or play your game, make sure to close the software as well as any other applications, such as video conferencing, that might be using the camera.
5. Question: Why do I need an attached camera or a webcam for this technology?
* Answer: An attached camera or webcam is essential for this technology as it enables the tracking of the glasses in X-Y-Z space. This real-time tracking information is then used to create images that adjust based on your viewing location, enhancing your experience. Ensure that the camera lens is clean and in focus for optimal results.
6. Question: Does the quality of the camera matter?
* Answer: The quality of the camera does not significantly impact the performance of this technology. Whether you use an expensive or inexpensive camera, the results will be comparable. However, it is important to ensure that the camera lens is clean and in focus for the best experience. The patented technology is designed to work effectively with a wide range of camera types.
7. Question: Can I use more than one camera?
* Answer: It's not recommended to use more than one camera simultaneously. Multiple cameras can potentially confuse the software, making it difficult for the system to determine which camera to utilize for tracking. To avoid complications, it's advisable to remove any other camera devices, such as Leap Motion or Kinect, before launching the software. This ensures a smoother and more reliable experience.
Copyright © 2022 3DI LLC. All Rights Reserved.
I Back to the Beginningo your block, write your own text and edit me.
Follow us on instagram!

We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.

Your Cookie Settings

We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies.

Cookie Categories
Essential

These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy.

Analytics

These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.